My sister bought me a subscription to Bead-It Today Magazine for Christmas. Long story short there was a bit of a hiccup with the first issue or two but they lovely Joanna has been great and sorted everything out so quickly for me. Hey these things happen but its how a company handles problems that make them a success and I couldn't have asked for more from them. We have all experienced bad customer service somewhere in the past but I wanted to point out how great it was handled by them and say thank you. So I'm just happy that this morning I got this lovely little present in the post. I think this is my weekend reading sorted.